We were very pleased with the high-quality home remodeling job done for us by MFM in the summer of 2011 and found the following practices contributed to that satisfaction: 1. Cusotmer communications: easy access to MFM during construction via numerous methods … in-person, e-mail, phone, easel in home to leave written messages.2. Planning – customers’ needs built into design, design requirements addressed, permits acquired.3. Good documentation: designs, estimates, work permits4. MFM has very good cooperation, coordination, supervision of work by other tradesmen (electrical, plumbing, insualtion, sheetrock, painting).5. Good cooperative relationship with suppliers – to rememdy damaged parts6. Quality of work: skilled and efficient7. Proactive – they suggested opportunities for improvement of plan (for example, convert a window to a door for more sensible access to yard). Flexible with plan changes.A co-worker recommended MFM and I’m so glad I went with them.
- John & Carol Ann Brody, Bridgewater NJ