MFM Design & Construction LLC

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Bridgewater Interior Renovation

September 29, 2015 by Marcus Maslo

We were very pleased with the high-quality home remodeling job done for us by MFM in the summer of 2011 and found the following practices contributed to that satisfaction: 1. Cusotmer communications: easy access to MFM during construction via numerous methods … in-person, e-mail, phone, easel in home to leave written messages.2. Planning – customers’ needs built into design, design requirements addressed, permits acquired.3. Good documentation: designs, estimates, work permits4. MFM has very good cooperation, coordination, supervision of work by other tradesmen (electrical, plumbing, insualtion, sheetrock, painting).5. Good cooperative relationship with suppliers – to rememdy damaged parts6. Quality of work: skilled and efficient7. Proactive – they suggested opportunities for improvement of plan (for example, convert a window to a door for more sensible access to yard). Flexible with plan changes.A co-worker recommended MFM and I’m so glad I went with them.

Service is our top priority, so we like to know how we're doing.Thats why we use GuildQuality to survey customers to be sure we receive real-time customer feedback to monitor and improve quality, and to articulate that quality for prospective customers.

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Houzz has come to be the place for designers, builders and industry professional to showcase their work. We've been very fortunate to collaborate on many interesting projects with amazing customers, and its earned us the best Houzz badge 3 years in a row. So follow us and join the conversation.

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